Career Development

Course Outline

    Best-in-class content by leading faculty and industry leaders in the form of videos, cases and projects, assignments and live sessions.
Course 1: 10 Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

  • Soft Skill 1: Communication
  • Soft Skill 2: Teamwork
  • Soft Skill 3: Problem Solving
  • Soft Skill 4: Time Management
  • Soft Skill 5 and 6: Attitude and Work Ethic
  • Soft Skill 7: Adaptability/Flexibility
  • Soft Skill 8: Self-Confidence
  • Soft Skill 9: Ability to Learn from Criticism
  • Soft Skill 10: Networking
Course 2: Assertiveness And Self-Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.
The Assertiveness and Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.

  • What Does Self-Confidence Mean to You?
  • Obstacles to Our Goals
  • Communication Skills
  • The Importance of Goal Setting
  • Feeling the Part
  • Looking the Part
  • Sounding the Part
  • Powerful Presentations
  • Coping Techniques
  • Dealing with Difficult Behavior
Course 3: Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

  • The Big Picture
  • Understanding Communication Barriers
  • Paraverbal Communication Skills
  • Non-Verbal Communication
  • Speaking Like a STAR
  • Listening Skills
  • Asking Good Questions
  • Appreciative Inquiry
  • Mastering the Art of Conversation
  • Advanced Communication Skills
Course 4: Creative Problem Solving

In the past few decades, psychologists and businesspeople alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. The Creative Problem-Solving workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.


  • The Problem-Solving Method
  • Information Gathering
  • Problem Definition
  • Preparing for Brainstorming
  • Generating Solutions (I)
  • Generating Solutions (II)
  • Analyzing Solutions
  • Selecting a Solution
  • Planning Your Next Steps
  • Recording Lessons Learned
Course 5: Developing Creativity

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens. With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

  • What is Creativity?
  • Getting Inspired
  • Review Questions
  • Beating Procrastination
  • Improving Your Creative Mind Set (I)
  • Review Questions
  • Improving Your Creative Mind Set (II)
  • Curiosity
  • Take Risks
  • Think Like a Child
  • Environmental Factors
  • Individual Brainstorming
Course 6: Digital Citizenship

Our Digital Citizenship course will give your participants the guidance needed in the ever-changing digital world. As our lives are lived more and more online, we all need to translate our social skills into the virtual world. Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.

  • What Is Digital Citizenship?
  • Review Questions
  • Being a Good Citizen
  • Best Practices for Sharing
  • Networking and Personal Branding (I)
  • Networking and Personal Branding (II)
  • Digital Security and Safety (I)
  • Digital Security and Safety (II)
  • Dealing With the Dark Side
  • Digital Etiquette (I)
  • Digital Etiquette (II)
Course 7: Entrepreneurship

Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations, then you need our entrepreneurship workshop. Let our Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.

  • Decide On the Type of Business
  • What Is the Market/Competition Like?
  • Basics of Starting a Business
  • Create a Business Plan
  • Get Financing
  • Hire Employees
  • Training Employees
  • Market the Business
  • Run the Business
  • Grow the Business
Course 8: Interpersonal Skills

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

  • Verbal Communication Skills
  • Non-Verbal Communication Skills
  • Making Small Talk and Moving Beyond
  • Moving the Conversation Along
  • Remembering Names
  • Influencing Skills
  • Bringing People to Your Side
  • Sharing Your Opinion
  • Negotiation Basics
  • Making an Impact
Course 9: mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use. With our mLearning workshop, your participants will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

  • What is mLearning?
  • Common mLearning Devices
  • Ancillary Equipment in mLearning
  • mLearning vs. eLearning
  • Four C’s of mLearning
  • Aspects of mLearning
  • Challenges of mLearning
  • Benefits of mLearning
  • Getting mLearning Started
  • Employee Training
Course 10: Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

  • Understanding Negotiation
  • Getting Prepared
  • Laying the Groundwork
  • Phase Two; Bargaining
  • About Mutual Gain
  • Phase Three; Closing
  • Dealing with Difficult Issues
  • Negotiating Outside the Boardroom
  • Negotiating on Behalf of Someone Else
Course 11: Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through social media to define and influence how others see you. You are your brand so protect it. Live it.

  • Defining Yourself (I)
  • Defining Yourself (II)
  • Controlling and Developing Your Image
  • Sharpening Your Brand
  • Appearance Matters
  • Social Media (I)
  • Social Media (II)
  • Brand Management during a Crisis
  • Branding Personality Traits
Course 12: Project Management

In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size. The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. Working with project planning documents, such as needs assessments, risk management plan, and a communication plan will provide benefits throughout your organization.

  • Project Integration Management
  • Project Scope Management
  • Managing Time
  • Getting It All Done on Time
  • Special Tasks
  • Verbal Communication Skills
  • Non-Verbal Communication
  • Empowering Yourself
  • The Team of Two
  • Taking Care of Yourself
Course 12: Time Management

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies can control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals can focus on the tasks with the greatest impact to them and their organization. The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.

  • Goal Setting
  • Prioritizing Your Time
  • Planning Wisely
  • Tackling Procrastination
  • Crisis Management
  • Organizing Your Workspace
  • Delegating Made Easy
  • Setting a Ritual
  • Meeting Management
  • Alternatives to Meetings
Course 12: Women in Leadership

Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Your participants will be able recognize these events and grab the reins with more confidence. This workshop touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers. With our Women in Leadership workshop your participants will learn how women are changing the workforce. Through this workshop, your participants will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

  • Women and the Workforce
  • Review Questions
  • The Leadership Gap
  • Barriers to Women’s Leadership
  • Traits of Women’s Leadership
  • Benefits of Women’s Leadership
  • Nurturing Women’s Leadership
  • Actively Recruit Women
  • Create/Encourage Women’s Networking Opportunities
  • Pair Women with Mentors
  • Create and Encourage Educational Opportunities

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday Closed
Saturday Closed
Sunday 9:30 am - 5.00 pm
Career Development