Optimizing Telecom GRC through AI
Course Objectives
- Establish a comprehensive understanding of Digital Transformation and AI within the telecom sector’s
GRC context. - Identify sector-specific digital and AI solutions that enhance compliance, oversight, security, and regulatory performance.
- Learn from leading international cases of telecom regulatory modernization, including ITU, FCC and Ofcom initiatives.
- Develop organizational and sector-wide digital GRC strategies tailored for Oman’s telecom ecosystem.
- Foster collaboration between public, private, and governmental telecom stakeholders for unified GRC
advancement.
Executive Summary
- Governance, Risk, and Compliance (GRC) within the telecom sector is rapidly evolving due to digital technologies and AI advancements.
- Oman’s telecom regulatory framework must adopt agile, predictive, and secure systems to handle increasing digital service demands and cybersecurity threats.
- This course contributes to Oman Vision 2040 by preparing regulators, public bodies, and telecom providers for digitally enabled and AI-informed GRC strategies.
- TRA, MTCIT, and organizational GRC teams in telecom-related entities will gain implementation-ready knowledge, tools, and frameworks
Course Outline
Focus:
Telecom-specific digital and AI concepts, national priorities, and regulatory context.
Session 1: Oman Vision 2040 & Telecom Regulatory Landscape
Digital society goals, national telecom infrastructure modernization
Session 2: Digital Transformation in Telecom GRC
Principles and impact on spectrum management, licensing, and regulatory enforcement.
Session 3: AI in Telecom Compliance & Risk
Detecting anomalies, cyber threats, and enhancing reporting accuracy.
Session 4: Global Telecom GRC Innovations
ITU standards, FCC digital frameworks, Ofcom’s data-centric governance.
Session 5: Workshop Telecom GRC Maturity Assessment
Evaluate institutional readiness for digital GRC transformation.
Focus:
Implementing intelligent systems to automate, secure, and monitor GRC tasks in telecom environments
Session 6: Digital Governance Platforms for Telecom Regulators
Real-time dashboards, audit trails, and e-compliance solutions.
Session 7: AI for Telecom Risk Management
Infrastructure reliability, fraud detection, and network policy enforcement.
Session 8: AI for Regulatory Compliance in Telecom
Ensuring adherence to service quality, privacy, and cybersecurity standards.
Session 9: AI in Telecom Operations Oversight
Monitoring QoS, QoE, licensing conditions, and market abuse.
Session 10: Workshop AI Driven GRC Use Cases in Telecom
Collaborative development of practical digital/AI applications.
Focus:
Coordinated digital GRC roadmaps, institutional alignment, and execution frameworks within the Telecom sector.
Session 11: Regulatory Sandboxes & SupTech for Telecom
Innovation labs, controlled AI testing environments, RegTech platforms.
Session 12: Cybersecurity and Organizational Change Management
Adapting to digital risks, resilience frameworks, and talent development.
Session 13: Telecom GRC Roadmap Framework for Oman
Structuring a transformation plan across stakeholders
Session 14: Workshop Telecom GRC Institutional Roadmaps
Drafting and presenting AI-integrated GRC plans.
Session 15: Final Reflections + Certificate Ceremony
Summary of insights, strategic directions, and certification
- Expert-led briefings tailored to the telecom and ICT regulatory environment.
- Global benchmarks and regional case studies from leading telecom regulators.
- Demonstrations of RegTech and AI solutions applicable to telecom operations.
- Hands-on group workshops for customized telecom GRC planning.
- Multi-agency collaboration to align national efforts
- Telecom GRC digital transformation roadmaps for regulators and companies.
- Practical familiarity with AI and digital tools for telecom compliance.
- Reinforced commitment to Oman Vision 2040 goals for ICT and governance.
- Strengthened regulatory capacity and operational coordination
